Testimonials
Client Reviews
Serving clients, building trust and cultivating a culture of integrity are priorities of Resident Group.
We deliver an unfathomable client experience and believe that the clients' most successful outcome is tied to how well a team works together.
Here's what our clients have to say:
William G Phillips
Couldn't ask for a better experience! I chose Jon and his team over several other high end realtors in the area and it was the best decision I could have made.
Him and his team were a well oiled machine. Each and every concern I had was handled promptly and perfectly within an hour. There was never a concern that wasn't taken seriously. And they were all a pleasure to speak to and work with. All very smart, friendly and engaging.
And their instincts with marketing were right on the money.
We sold the house before we even listed it and were closed in less than a month.
Kimberly Xiang
As first time home buyers, we had a great experience working with Kevin, who is patient, friendly, incredibly professional, knowledgeable and always there to answer our questions. We were not the most ideal clients as we were very detail-oriented and particular about we wanted. It took us 6 months and when we finally found a property we loved, Kevin went above and beyond to help get us a great deal. I highly recommend him, you really could not ask for a better agent!
bentleyavenue
Jon worked with my husband and I on purchasing a home about three years ago to now selling that same property. He also assisted us in finding us a resource in the area that we wished to buy in as we relocated outside of Los Angeles. Through the entire transaction Jon was very professional and knowledgeable. He had educated responses to all of our questions and was a guide through every decision we made. We had to sell our home quickly in order to purchase a new property and the buyer of our home was contingent on the sale of their home. Needless to say there was a lot of negotiation and patience required for this transaction and Jon was definitely the ideal agent through everything. We also had an issue with work done during the request for repairs when we purchased our LA home and when we went to sell he still had every single invoice and remembered every conversation that was had in order to make sure that we were taken care of. He also has kept in touch subsequent to the purchase and sale of our home and made us feel like more than just clients, which we place high value on! Definitely highly recommended!!
Anonymous
Kevin was our first point of contact for the Grauman team at The Agency. This group was the best experience I have ever had with a real estate team: it was above any expectations I had of the perfect brokers. This is how we met Kevin Stewart. We were without a broker and were calling listing brokers to show us their listed condo: we met a lot of brokers and were going to chose the favorite at the end of the day. Kevin was the most attentive and was clearly going to do a lot more work than anyone else. Although the condo he showed us was not for us, he quickly had several more which were tailor made for us. As we got toward making an offer, we met the rest of the Grauman team. We worked both with Kevin and with Lauren Grauman, although Amanda York did a lot of work arranging for workers to do some repairs at the new townhome prior to our moving in. After taking us through the process of buying a townhome, we then had the Grauman team list our original condo for sale. Jon Grauman and Kevin Steart had a meeting with us and a price was determined and we all agreed on the work to be done on the condo, small repairs and staging, prior to listing it. Each step of the way, Lauren Grauman, Kevin Stewart and Amanda York (behind the scene) did everything for us: they worked hard to hire contractors to fix up the condo, getting us the best prices on everything, walking us through the process step by step. They were always communicating immediately, usually daily, with updates on progress. They met each deadline that they set in the original meeting when the timeline was set. They had open houses each weekend and pursued interested parties. They easily could tell who was serious as a buyer and gave us advise and made excellent decisions at each choice point. I really never expected to get this type of above and beyond service from any broker. I would highly recommend them to anyone looking to buy or sell in any price range.
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