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Client Reviews
Serving clients, building trust and cultivating a culture of integrity are priorities of Resident Group.
We deliver an unfathomable client experience and believe that the clients' most successful outcome is tied to how well a team works together.
Here's what our clients have to say:

oconnor neal
Jon, Lauren and Amanda were fantastic to work with on both the sale of my old condo and the simultaneous purchase of my new one. My situation was unusually complicated because the builder of the new unit I was buying repeatedly failed city inspections, meaning that the property I had under contract in late July of 2018 didn't end up closing until April 2019! In the mean time, my prior home had sold, causing me to need to lease-back my old place so I could remain there during the process. As a result, this team went to bat for me, negotiating per diem payments, moving expense compensation, and a significant price reduction from the developer of the new unit. Their skillful negotiation meant I wasn't out of pocket on the lease-back of my old place, and also got fair additional compensation for all my trouble and inconvenience. Throughout the process Lauren kept diligent track of all deadlines, amounts due for my lease-back, amounts due to me from the new developer, and constant updates on estimated move dates and progress with the new building. It was extremely convoluted and not something just any agent could have handled as well. I cannot recommend this team highly enough.
William G Phillips
Couldn't ask for a better experience! I chose Jon and his team over several other high end realtors in the area and it was the best decision I could have made.
Him and his team were a well oiled machine. Each and every concern I had was handled promptly and perfectly within an hour. There was never a concern that wasn't taken seriously. And they were all a pleasure to speak to and work with. All very smart, friendly and engaging.
And their instincts with marketing were right on the money.
We sold the house before we even listed it and were closed in less than a month.
Kimberly Xiang
As first time home buyers, we had a great experience working with Kevin, who is patient, friendly, incredibly professional, knowledgeable and always there to answer our questions. We were not the most ideal clients as we were very detail-oriented and particular about we wanted. It took us 6 months and when we finally found a property we loved, Kevin went above and beyond to help get us a great deal. I highly recommend him, you really could not ask for a better agent!
bentleyavenue
Jon worked with my husband and I on purchasing a home about three years ago to now selling that same property. He also assisted us in finding us a resource in the area that we wished to buy in as we relocated outside of Los Angeles. Through the entire transaction Jon was very professional and knowledgeable. He had educated responses to all of our questions and was a guide through every decision we made. We had to sell our home quickly in order to purchase a new property and the buyer of our home was contingent on the sale of their home. Needless to say there was a lot of negotiation and patience required for this transaction and Jon was definitely the ideal agent through everything. We also had an issue with work done during the request for repairs when we purchased our LA home and when we went to sell he still had every single invoice and remembered every conversation that was had in order to make sure that we were taken care of. He also has kept in touch subsequent to the purchase and sale of our home and made us feel like more than just clients, which we place high value on! Definitely highly recommended!!
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